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baji369 collects, stores and uses your personal information only for the purposes described in this policy — account access, payment processing via bKash, Upay or Bank Transfer, and platform security. Your use of this site is subject to your local law and eligibility under applicable regional rules.
This policy sets out what information we collect when you open an account, deposit funds through bKash, complete a Bank Transfer or use Upay, and browse the platform on any device. We collect the details you submit during registration — name, contact information, and payment identifiers — along with technical signals such as device type, browser session data and approximate location where permitted by local law. We use that information to verify your identity, process transactions, respond to account queries and keep the platform secure. We do not sell your personal data to unaffiliated third parties. In some cases we share data with payment processors — such as those handling bKash or Bank Transfer flows — strictly to complete your requested transaction. Retention periods vary by data category and applicable jurisdiction: account records are held as long as your account is active or as required by law. Where local regulations in Bangladesh or your eligible region impose specific obligations, those requirements govern. If you have questions about how a particular data category is handled, reach out through the support routes listed on this page.
Not every piece of information or every service falls under this policy in the same way. Understanding the boundaries helps you know exactly what protections apply to your account activity and what falls under a third party's own terms.
Login credentials, session tokens and account-level actions you take on the platform are fully within scope. We log these for security verification and to resolve any account disputes you raise with our support team.
When you deposit or withdraw using bKash, Upay or Bank Transfer, transaction references and amounts are recorded on our side. The payment processor itself operates under its own privacy terms, which you should review separately.
Pages you visit, games you open in the lobby and time-on-page signals are collected in aggregate to improve navigation. This data does not identify you individually unless combined with your account record while you are logged in.
External links, studio game frames from providers in the lobby, and any off-site tools you access through baji369 are governed by those third parties' own policies. We do not control or accept responsibility for how they handle your data.
You have concrete options under this policy — not just abstract entitlements. Start by logging into your baji369 account and opening the account settings section, where your registered contact details and linked payment identifiers are displayed. If any record is inaccurate, you can update contact information directly from that screen; payment method records tied to bKash or Bank Transfer are amended by following the wallet-update flow shown in the deposit section. For data you cannot edit yourself — historical transaction logs, for example — submit a written request through our support channel. We will acknowledge the request and respond according to the timeline required by applicable law in your region. If you believe data about you has been processed incorrectly, raise a dispute through the same support route. Availability of specific data rights depends on your local law and the eligible region under which your account operates.
Open account settings after logging in. Your registered name, contact details and linked payment method identifiers are visible there. Check each field and note any discrepancy before contacting support.
Contact details can be updated directly in account settings. For payment identifiers — such as a linked bKash number — follow the wallet-update steps shown in the deposit screen of your account.
If you need information about records we hold that are not visible in your account, submit a written request via our published support route. Include your registered account email so we can locate and verify the correct record.
For disputes, deletion requests or concerns about how your data has been used, contact our support team directly. We handle these through the same verified channel used for account and payment queries.
If this policy raises questions specific to your account — how your bKash details are stored, what session data we hold, or how to request a correction — use the contact routes published on this site. We do not publish response-time commitments we cannot verify, but every request is logged and handled in the order received.
Open the chat widget from any page on baji369 while logged in. State that your query is a privacy matter so it routes to the right team without delay.
Send your privacy or data request to the support email address listed in the Help section of your account. Include your registered account email and a brief description of the data involved.
The Help section inside your logged-in account lists current contact options and policy documents. Check there first — many routine questions about data access and wallet records are answered without needing to contact us.
Sound data handling is not a marketing claim — it is the operational foundation of every account on this platform. Here is how we approach four key areas of your privacy, based on what we actually do and can account for.
We use session cookies to keep you logged in and functional cookies to remember your account preferences between visits. Analytics cookies collect aggregate browsing signals. You can manage cookie permissions through your browser settings at any time; disabling certain cookies may affect account functionality.
Account credentials are stored in hashed form. Payment identifiers linked to bKash, Upay or Bank Transfer are held only in the form needed to match your transaction record. We do not store full payment account numbers beyond what the payment processor returns to us.
We keep account records for as long as your account is active and for any period required by applicable law in your region. Transaction logs are retained to support dispute resolution. When an account is closed, data is handled according to the retention schedule required by jurisdiction.
When this policy changes materially, we publish the updated version at baji369/privacy-policy/ and note the revision date at the top of the document. Continued use of the account after a published update constitutes acceptance of the revised terms.
These questions come from account holders asking about data access, payment records, cookies and contact routes. If your question is not here, use the support routes listed above.
We collect the name, contact details and identity information you submit during registration. Once active, your account also records login events, device type and the payment identifiers associated with bKash, Upay or Bank Transfer transactions you initiate.
Payment identifiers are shared only with the processor handling your specific transaction — for example, the bKash gateway when you make a deposit. They are not sold or passed to unrelated parties. Each processor operates under its own data terms.
Yes. Log into your account and open account settings to view registered details and linked payment information. For records not visible there — such as historical transaction logs — submit a written request through the support email listed in the Help section.
Contact details can be updated directly in account settings after you log in. For payment identifiers tied to bKash or Bank Transfer, follow the wallet-update flow in the deposit area. Records you cannot edit yourself require a support request with your account email included.
We use session and functional cookies to keep your account working normally, and analytics cookies to understand how pages are used in aggregate. You can disable or restrict cookies through your browser settings, though some account features may not work as expected if session cookies are blocked.
Account records are held while your account is active and for the period required by applicable law in your region. Transaction logs are kept to support any future dispute. When an account is closed, data handling follows the retention schedule that applies under your jurisdiction.
Raise a dispute through our support team using the live chat or support email published in the Help section of your account. Include your registered email and a clear description of the concern. We log all such requests and respond in line with requirements under applicable local law.